💡 Purpose
This aims to help with transitioning between shifts if there are ongoing tickets that need to be passed along from one staff member to another. You can just create a template here for those shift reports to be created!
📍 Navigation
Simply go to Ticket Management and select MORE. From there, you can click NEW SHIFT REPORT.
How it works
Click the shift report button located at the top (right) of your tickets list.
→ Select your shift, department (if relevant), and input your name, guest notes, staff notes, and carry over notes.
→ Once you send, it will automatically email the report to everyone who needs it and save a digital version as a closed ticket.
