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  • Account Details5
    • Account Info
    • Staff Management
    • Adding Staff from Other Properties
    • Staff Permission Levels
    • Team & Department Management
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Account Details

Your property's account, staff accounts, permission levels and departments.

5 articles
  • Account InfoView your property's basic account details in Fetch: hotel name, dedicated Fetch phone number, time zone and country. Admin users only.
  • Staff ManagementCreate and manage staff accounts in Fetch: add a staff member, set their login and notification details, and edit or remove accounts.
  • Adding Staff from Other PropertiesStep-by-step guide to adding a staff member from another property in your group to this property's Fetch account.
  • Staff Permission LevelsWhat each Fetch staff permission level can access, from Owner to restricted and internal accounts, and how an admin changes a level.
  • Team & Department ManagementCreate departments in Fetch and assign team members to them, so staff can tag the right department on a ticket.