Analytics & Reporting
Dashboards, exports, shift reports and ticket statistics.
7 articles
- Analytics Dashboard WalkthroughA tour of the Fetch Analytics Dashboard: rating distribution, response counts and rating trends over time.
- Export Your AnalyticsExport Fetch analytics as PDF or CSV: manual exports for a date range, automated recurring exports and downloads.
- Guest HistorySee a guest's full history across tickets, shifts and stays from any ticket in Fetch.
- Ticket Management ExportsGenerate ticket management reports in Fetch as CSV by email, manually or as automated daily digests.
- Shift ReportsCreate a shift report in Fetch to hand ongoing tickets over to the next shift.
- Sentiment AnalysisFetch Sentiment Analysis reads guest comments to show the sentiment and emotions guests express about your hotel.
- Ticket StatisticsTicket Statistics in Fetch: open tickets, average resolution time, tickets pending action and staff performance.