💡 Purpose
This guide will help you set up time notifications for your staff, ensuring they receive alerts only during designated times and days. This feature is essential for maintaining efficient communication without overwhelming your staff outside of work hours.
- Access Account Details
- Go to your Account Details.
- Navigate to Staff Management
- In the account details section, find and click on the "Staff Management" tab. This tab will allow you to manage various settings for your staff members.
- Select the Staff Member
- From the list of staff members, navigate to the far right of the staff member you wish to set notifications for and click on the three vertical dots (more options button).
- Set Notification Schedule
- From the dropdown menu, select "Set Notification Schedule".
- Designate Notification Times
- The default setting is that staff will be ‘Available all day’ every day, meaning they will receive SMS notifications all day that day.
- Select ‘Unavailable all day’ if they shouldn’t receive SMS notifications on those days, or you can select ‘Add schedule for this day’ to add the period of time they should receive SMS notifications that day.
- Save Changes
- Once you have set the desired notification schedule, click the "Apply" button to save the changes.
Tips for Setting Up Notifications
- Work Hours: Set notifications to match your staff's work hours to ensure they are informed about important updates without being disturbed during their personal time.
- Flexible Adjustments: You can always return to the notification settings to make adjustments as needed.